Frequently Asked Questions
Who is this for?
This resource pack was designed for adult family carers — people like you who are supporting parents, grandparents, other relatives or friends to stay safe and independent at home. It was created with the busy carer in mind, so it is invaluable if you’re juggling work, family life, and caregiving.
What does it contain?
Each toolkit includes:
- Step-by-step safe moving and handling guides
- Quick-reference checklists
- Practical advice on safe moving and handling techniques and equipment
- Extra resources depending on the package you choose.
The focus is on widely available equipment you can buy and use yourself - without needing a specialist assessment. (We don't cover equipment such as turning aids, standing aids, or hoists, as these require a professional assessment and hands-on training to use safely.)
What makes this different from free advice online?
Unlike generic tips online, everything included in the Carer's Toolkits is:
- Written by a qualified Occupational Therapist.
- Based on real-life clinical practice, professional caring experience and lived family caring experience.
- Profesionally edited, fact-checked, and designed for clarity.
These guides are pratical, safe, and trustworthy - created with the same care I give my own family.
What exactly do I get when I purchase?
It depends on your package.
- 9 step-by-step guides (e.g. helping someone walk, transfer, use a bed or chair safely, etc.)
- 9 matching quick-reference checklists
- International Companion Guide
- Competence and Confidence Tracker Tool
- Bonus: First 100 buyers also get "Who to Ask for Help" guide
Includes everything in Essentials plus:
- 12 expert guides (on OT assessments, safe equipment use, navigating social care, preparing the home, major adaptations, etc.)
- Emergency Falls Response Bonus Guide
- Personalised Confidence & Competence Tracker
- Live Q&A session (with replay access)
- Bonus: First 100 buyers also get "Ask Me 3" - personalised video answers to your top questions
Everything is digital, downloadable, easy to print, and ready to use instantly.
How quickly can I start using the guides?
Right away. As soon as you purchase, you'll get a link to download your resources. You can read, print and put them into action immediately - no waiting for delivery.
How do I access the content?
After purchase, you’ll receive a secure link to download all your resources as PDFs. You can view them on any device or print them at home.
What’s the difference between the Essentials and Premium packages?
Essentials gives you the core guides and checklists to handle everyday care at home safely.
Premium gives you everything in Essentials plus expert resources, live support, and personalised advice.
That's why most carers choose Premium.
I already bought the Essentials. Can I upgrade to Premium later?
Yes, you can upgrade anytime by choosing the Upgrade package, and you'll only pay the difference.
Is this a subscription?
No. This is a one-time purchase. You pay once, and the resources are yours to keep forever. No hidden fees or recurring charges.
Is there a money-back guarantee?
Absolutely. I am confident in the value of the Carer's Toolkits, so I offer a 100% money-back guarantee — no questions asked.
If you feel you haven’t learned practical, helpful information that supports your caring role, simply contact me within 30 days of purchase for a full refund.
Can I use this guide if I live outside the United Kingdom?
Yes! Most of the care advice is practical and universal. While some services mentioned are UK-specific, I’ve included an International Companion Guide to help you find similar support in your country, information on how to access adaptations, who to ask for help, and how to navigate your local social care system, no matter where you are.
I’m not a professional — will I understand it?
Yes! The guides are written in clear, simple language.
- No jargon
- No overwhelm
- Just calm, step-by-step support
Will this replace an OT assessment?
No — it’s not a substitute for a personalised Occupational Therapy assessment. But it does offer immediate, clear, practical guidance based on professional best practice - perfect for when you're unsure or waiting for an assessment and need quick support.
Can I use this if I live far away from my loved one?
Absolutely. You can print out any guide or checklist and leave it with your loved one or another helper. Many family carers use these to support long-distance care or guide visiting carers.
Who wrote the guides?
All resources were created by Monica Iofciu, a UK-based qualified and registered occupational therapist. Learn more on the About Me page.
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